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Privacy Policy

Effective Date: February 1, 2025

See Me Optometry (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Messaging Privacy Policy explains how we collect, use, and protect information when you opt in to receive SMS messages from us.

Information We Collect

When you opt in to receive SMS messages, we may collect:

  • Your mobile phone number
  • Your consent to receive SMS messages
  • Your name and basic contact information
  • Your messaging history with us

How We Collect Your Information

We collect information directly from you when you provide consent verbally, in writing, electronically, through patient intake forms, or when you initiate contact with us by text message.

How We Use Your Information

We use your information solely to:

  • Send appointment reminders and confirmations
  • Notify you when eyewear or contact lens orders are ready
  • Respond to patient-initiated questions
  • Communicate essential practice-related information

We do not use SMS messaging for marketing or promotional purposes.

Message Frequency

Message frequency varies based on patient interaction and appointment activity.

To run and operate our Site
We may need your information display content on the Site correctly.
To run different marketing campaigns including retargeting display ads
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We may use feedback you provide to improve our products and services.
To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

Choices and Controls

You may opt out of receiving SMS messages at any time by replying STOP to any message. You may request help by replying HELP.

Terms and Conditions

For full SMS terms, including opt-out details, please visit: https://www.seemeoptometry.com/privacy-policy.html

Disclosure of Information

We may disclose your information only to:

  • Service providers who assist with secure messaging and practice operations
  • Legal or regulatory authorities if required by law

We do not share, sell, rent, or disclose mobile numbers or SMS consent to third parties or affiliates for marketing or promotional purposes.

Protection of Information

We maintain administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

Updates

We may update this policy periodically. Material changes will be posted on our website prior to becoming effective.

Contact Information

For SMS support, reply HELP or contact us at: Phone: 858-800-2313. Email: hello@seemeoptometry.com

We are committed to protecting your privacy. Your personal data will not be transferred to external organizations under any circumstances.
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If you have any questions or requests regarding your personal data or this privacy policy, please contact us at: hello@seemeoptometry.com or call us at: 858.800.2313. You may also reach us through our contact form at: https://www.seemeoptometry.com/contact-us.html.

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